Monday, September 23, 2013



Changes happen in every business, people leave, it's strictly business, not personal.  In my industry, it happens very often.  For a person who isn't a fan of changes, this is hard.  For a person who doesn't enjoy conflict, this is difficult.  For a sensitive person, it's painful.  Some are harder than others.  But with time anything get's easier.  

What I do know is the past is behind you, learn from it.  The future is ahead, prepare for it.  The present is here, live it.  Bijou, just like always will focus on the guests that we serve and the team that we have.  We are, and have always been committed to the team and family of Bijou.

 The little bump in the road that happened last week....Courtney is no longer working at Bijou.  This has not been easy for anyone, but everything happens for a reason.  It will all be fine for everyone, in no time!

 Below is the letter we sent out.    


As some of you may already have been informed, Courtney started her own business and announced  on September 13 to all the Bijou girls during our monthly meeting, that she had signed a lease in Auburn and was resigning. Past the surprise, we ultimately supported her decision and she offered, if we needed to, to help till her shop was actually opened some time in November. However after a week, her heart and mind being understandably no longer with the Bijou family, we decided that it was best for our team to focus on Bijou and its customers and decline her offer. Consequently, her last day was this past Saturday, which should give her more time to focus on her business.

Over the years, we have invested a lot of time and efforts to help her grow and get a somehow steady clientele which will need to be accommodated in the future. Our policy at Bijou has always been to make customers comfortable enough that they can switch from stylist to stylist, to find the best suited one, or just for a change of style, as each stylist puts their own personality in their work. Ultimately, we know that no clients belong to Bijou or any stylist in particular.

While we would love to continue to accommodate customers who have been served by Courtney in the past, we understand some of you will want to follow her in Auburn, and we thank you for the time you shared with us. We hope it has been pleasant and please know the door will always be opened, if you decide to come back, even just occasionally. As for the ones who would decide to remain our clients, we have a growing
dedicated and professional team who stays current with the new trends and techniques. Please, do not hesitate to contact me so we can discuss your needs and I can make a recommendation for a stylist who will best suit you.
Thank you,

Kim and the Bijou family